FREQUENTLY ASKED QUESTIONS
The Answers You Need
PURCHASES/REFUNDS
All digital sales from Sincopado Music are final, and refunds will not be issued. The materials on this website are provided 'as is'. Sincopado Music makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Sincopado Music does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.
WHAT ARE THE PAYMENT OPTIONS?
PayPal is the main mode of payment. For those who don't have a PayPal account, just click on the PayPal option via the checkout button and select "Pay with a Bank Account or Credit Card". Then after payment has been made, a download link will be emailed to you for your digital purchase(s).
Local clients can communicate to me via my Facebook page (Sincopado Luthier Services) for other payment gateway options.
DISCLAIMER
Please take note that these patches were created under my playing style and touch. The patch may react differently under your own playing style so tweak it to your own taste. My goal here is to create a solid fundamental patch for bass players to use which can fit general or common music genres. #UseYourEars
"THIS PRESET CONTAINS UNRECOGNIZED MODELS" ERROR -HX STOMP
If you are receiving an error that says "This preset contains unrecognized models", it means that either your hardware (Helix, HX Stomp) or the HX Edit software needs to be updated. All my presets are designed to work with the latest Helix/Hx 3.15 firmware.
If you have updated your hardware to the latest firmware, this error means that HX Edit needs to be updated. This can be confusing because the version number displayed on the bottom of HX Edit does not represent what version of the software you're using. It displays the firmware version of your Line 6 hardware. To see what version of HX Edit you are using, you must select File -> About HX Edit/POD Go Edit.
Please carefully follow the instructions via the Line 6 website on the link below on how to update your Helix/HX stomp unit to avoid any problems.
https://line6.com/support/page/kb/effects-controllers/helix/helix-315-release-notes-r992/
TESTOMONIALS ABOUT MY PATCHES
From My Fellow Hx Stomp Bass Players
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Kris Michaels
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Frankie Bolder
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